Services
Comprehensive Business Analysis
Often the doctor/owner knows something in the practice is not right. Production may be off, morale may be low, the hygiene schedule full of holes or cash flow may be inadequate. Sometimes, it’s just a gut feeling. Often it takes an additional set of eyes to see things objectively. We have the tools to explore every area of your business, crunch the numbers, observe daily processes and offer the “treatment plan” to get your practice on the path to profitability and growth.
A dedicated member of our consulting team spends time in your office observing your daily operations. We analyze the critical functions of your business; from how many times the phone rings, staffing, OSHA and HIPAA protocols, to charting, fees analysis and scheduling. We review verbal skills, post-operative instructions, and patient follow up and satisfaction calls. Overall, we assess the efficiency of your business and what can be added or enhanced to improve the health of your practice.
Trend Monitoring and Financial Analysis
A healthy bottom-line and continued patient generation are key components to a flourishing business. Our predictive trend monitoring highlights what is working in your practice and which areas can be improved to keep your patients, team, and budget happy. Our comprehensive financial analysis provides you with the tools and confidence to take financial control of your business. Focusing on being proactive always delivers better results, with less stress than being reactive. It’s all in the planning!
Hiring & Training
The biggest asset that any dental practice has is not the equipment, facility, or technology; it is the team that they cohesively assemble. The culture of the practice, the focus on patient care and the expressed value of patient oral health care is procured by this team.
In addition to being a care provider, you’re an employer, and that comes with additional responsibilities. You must now recruit, hire and continually train your team, clinically and administratively, within the guidelines of the law. We can assist with your team training and set up credentialing services such as CAQH for your hiring process, and create goal oriented or templated scheduling processes.
Managing Insurance Claims
There is a distinct difference between a productive practice and a profitable practice. Establishing a repeatable process with your team will make an incredible difference in the amount you get paid and the time it takes to get the money from the insurance company into your bank account. There is more control over this process than we generally impose. We can assist with UCR fee analysis and negotiations, as well as train your team how to manage claims with NEA software.
Having a team member who stays informed and up to date on insurance changes is an important part of keeping aging reports clean, money in the bank and your stress level in check!
Remote or Onsite Practice Management Software Training
To get the most out of your practice, it’s important to get the most out of your practice management software. We offer onsite and remote software training, tailored to your specific needs. Our training programs can be provided at your practice or through our Online Portal, or virtual Zoom meeting. Contact us today for more information.
Integrating Various Software with EagleSoft
If you use EagleSoft for:
- Patient Scheduling
- Insurance Claims
- Paperless Charting
- Digital Image Manipulation
- Creating Profitable Employee Schedules
- Daily, Weekly, Monthly and Yearly Financial Reports
Let us help you integrate with your other systems for a more streamlined and efficient workflow.
For example: Dental Intel, Weave, Yapi, Revenue Wells and various other applications both administrative and clinical.
Acquisition/Transition Software Support
If you’ve recently purchased a practice, we offer the tools, strategies, and systems to make the transition as seamless as possible.
Customized Workflow
Poor workflows can lead to inefficiency, frustration, and disorganization. We understand that our clients have various levels of experience and have different individual needs. We listen to you and design training sessions to meet your specific needs.